Information on online dispute settlement (OS) pursuant to Article 14 (1) of the EU Regulation No. 524/2013 (ODR Regulation):

The European Commission provides a user-friendly Internet platform for the online settlement of consumer disputes arising from the online sale of goods or the provision of services online (the so-called "OS platform"). The OS platform is available at the following link:

Our e-mail address is: shop@feeltone.com